Cookie Policy

This Cookie Policy explains how Alak Supplies (“we”, “our”, “us”) uses cookies and similar technologies on our website www.alak.kala.co.ke.

By continuing to browse or use our website, you agree to our use of cookies in accordance with this policy. You can change your cookie preferences at any time as explained below.

1. Company Information

Business Name: Alak Supplies
Address: P.O. BOX 556-50397, Luanda – Kenya
Telephone: +254 785 022994
Email: admin@alak.kala.co.ke
Website: www.alak.kala.co.ke

2. What Are Cookies?

Cookies are small text files placed on your computer, tablet, or mobile device when you visit a website. They help websites remember your actions and preferences over time — such as login details, items in your shopping cart, or language selection.

Cookies also help us analyze website traffic, improve performance, and personalize your shopping experience.

3. Types of Cookies We Use

a) Strictly Necessary Cookies

These cookies are essential for the proper functioning of our website. They enable you to browse the site, use secure areas, and process online payments.
Without them, our website or checkout process may not work correctly.
Examples:

  • Session management
  • Shopping cart storage
  • Payment gateway security

b) Performance and Analytics Cookies

These cookies collect anonymous data about how visitors use our website — for example, which pages are visited most often or if users encounter errors.
We use this information to improve site usability and functionality.
Examples:

  • Google Analytics
  • Site performance monitoring tools

c) Functional Cookies

Functional cookies remember your preferences (such as location, language, or login details) to enhance your browsing experience.
Examples:

  • Remembering your cart items
  • Saving shipping address preferences

d) Advertising and Marketing Cookies

These cookies track your browsing habits to deliver relevant advertisements and promotions.
They may be set by us or third-party advertising networks (e.g., Google Ads, Facebook Pixel).
They help ensure that the ads you see are more relevant to your interests.
Examples:

  • Personalized ad targeting
  • Measuring campaign effectiveness

You can opt out of marketing cookies at any time (see Section 7 below).

4. Third-Party Cookies

Some cookies may be placed by third-party services we use, such as:

  • Google Analytics – to measure and analyze site traffic.
  • Payment gateways (e.g., M-PESA, PayPal, etc.) – to facilitate secure payments.
  • Social media plugins – such as Facebook, Instagram, or WhatsApp links that allow you to share or connect with us.

We do not control these third-party cookies. Please review their respective privacy policies for more information.

5. Why We Use Cookies

We use cookies to:

  1. Ensure the website functions properly.
  2. Enable shopping cart and checkout functionality.
  3. Remember your preferences and improve user experience.
  4. Analyze website traffic and performance.
  5. Deliver relevant promotions and advertising.

6. How Long Cookies Are Stored

Cookies may be:

  • Session Cookies – deleted automatically when you close your browser.
  • Persistent Cookies – remain on your device for a specific period or until you delete them manually.

The duration depends on the type and purpose of each cookie.

7. Managing or Disabling Cookies

You can manage or delete cookies anytime by adjusting your browser settings.
Most browsers allow you to:

  • View and delete existing cookies.
  • Block all cookies.
  • Accept only certain types of cookies.
  • Be notified when cookies are placed.

For example:

  • Chrome: Settings → Privacy & Security → Cookies and other site data
  • Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data

Please note: Disabling certain cookies may limit functionality or affect the shopping experience on our website.

8. Consent

When you visit our website for the first time, a cookie banner will appear requesting your consent for non-essential cookies (analytics, marketing, etc.).
By clicking “Accept” or continuing to use the site, you agree to our use of cookies as outlined in this Policy.
You may withdraw your consent at any time by changing your cookie settings.

9. Data Protection and Privacy

Cookies may collect personal information such as IP addresses or device identifiers.
We handle all such data in compliance with the Kenya Data Protection Act, 2019 and our Privacy Policy, which explains how we process and protect your data.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices.
Updates will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy, please contact:

Alak Supplies
P.O. BOX 556-50397, Luanda – Kenya
Tel: +254 785 022994
Email: admin@alak.kala.co.ke
Website: www.alak.kala.co.ke

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